Tuesday, December 27, 2011

Food for Thought... Just the Stats, Ma'am!

Food for Thought... Ok it's more statistics, but they make one think. What is your plan for customer appreciation, retention and relationships? After reading some of these statistics, let's chat...


40% of consumers switched to buying from a competitor because of its reputation for great customer service.

55% cite great service, not product or price, as their primary reason for recommending a company.

66% said that great customer service was their primary driver for greater spending.

Recent surveys show that 87% of working people hate their jobs and most of them dream of owning their own business.

A recent survey disclosed the six major reasons why a customer switched representatives or product. 
  • 68% was because of negativism or indifference,
  • 17% had unresolved complaints,
  • 6% was because of price,
  • 5% started buying from relatives,
  • 3% moved,
  • 1% died.
  • Obviously the first two, which make up 85%, are the ones you can have the major influence upon. Make sure that your customers have a positive experience with you and with the products you sell them.
30% of adult children contribute financially to their parents. That number will grow.

Women tend to be less prepared for retirement than men. Too bad they retire earlier, live longer, and are more and more likely to be divorced.

43% have less than $10,000 in retirement savings

A record 33% of Americans now plan on working past the age of 70

The average American is 90 days away from bankruptcy.

The average bankruptcy could have been avoided with an extra $350 per month.

97% of Americans will be dependent to some degree on family, friends or the government in retirement.
Using SendOutCards will save you time & money in business while strengthening your relationships.  Looking for a business with one of the fastest growing companies with virtually no competition - look no further. 
Check out the intro video on SendOutCards about the product and ease of sending cards.  Do you like it? Know anyone else who sends cards & gifts? Then watch this video on the opportunity. 
 
 
Do you want to know more about our family's story and success, let's connect - in person, Skype, phone or email. We are here for you and will be your biggest cheerleader as you shoot for the moon! 


Always here for you - Tim & Danielle

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